Frequently Asked Questions
Everything you need to know about your home upgrades.
What is the standard shipping time for furniture orders?
Standard shipping typically takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home decor products?
Yes, all Cloudflare home products come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for interior items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your account dashboard to view real-time updates on your delivery.
Are the materials used in your products eco-friendly?
We are committed to sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and low-VOC finishes to ensure a healthy home environment.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home on your own budget.